
Today was just one of those days. Nothing went right.
The Past:
At the end of last year I scheduled a dental appointment for a cleaning.
When I arrived and since I had not been to the dentist for a few years I had to go through getting x-rays. Basically I did not get a cleaning because of the need to evaluate me, (xray time took up the cleaning time). No cavities :)
So they scheduled me for a deep cleaning and another appointment for a crown (not the whiskey kind).
So in January the dentist's office calls and says the dentist does not work on Mondays (Umm that's the day they scheduled me for) do I wanna reschedule? No. Thus no crown.
Feburary rolls around and the cleaning appointment comes up. I cancel three weeks prior to the appointment. Do you wanna reschedule? No
Sometime in the nearer past:
I call, they put me on hold. 25 minutes later I hang up.
Yesterday:
I call, they put me on hold and hangs up.
My wife talks me into changing to her dentist. Ok.
The new dentist's office tells me to get a copy of my x-rays from my dentist and bring them to them. I call my dentist, of course they have no record of me. Oh finally they find me, filed me in under Moffman instead of Mossman. Now I may not always talk clearly, but I do know how to pronounce my own name, ok.
Oh yes sir we have your x-rays.
Can I come get them?
Certainly.
I'll be there in 30.
OK, they'll be ready.
As I'm trying to hang up the phone my wife, well a wife does what a wife does, she says something to me I'd prefered the dentist office not to have heard. I'm angry and she says oh they couldn't hear me.
Less than 2 minutes later:
The dentist office calls me back and tells me they are so sorry but they can't give me the x-rays, that it takes 5-7 days to get them normall,y but they'll have them ready tomorrow for me.
Today, day after yesterday:
Thinking I am going to have a problem because I know they heard my wife discuss the situtation in her terms as I was hanging up with them yesterday, the day before today, I called them.
We can't find your files?
You filed them under Moffman.
Oh hang on.
Sir?
Yes
You can't have them they are not current.
Those xrays were taken in Nov, 2010. I am mad.
The new dentist office offered to contact my insurance company. It seems there is no problem, they have no record of my prior dentist office charging for xrays.
I have the copy of the receipt/bill. I have no idea whose insurance they charged for my xrays, but it wasn't mine.
Tomorrow:
The new dentist office will take new xrays tomorrow. No charge, my insurance company will pay for it.
I still think all this was caused by my curteous wife Miff Moffman but I'll never know.